Empathy Building Skills, Part 1
Duration: 1 hr. 18 min.
CE Credits: Not Eligible for CE Credit
The foundation of the healing relationship and the healing process lies in mastering and using critical interpersonal skills, such as providing effective empathy. This webinar provides a comprehensive examination of these foundational skills along with demonstrations and exercises for building empathy skills using a Christ-centered approach. Empathy skills covered in this webinar include: attending and listening, reflection of feelings, using open questions, paraphrasing, and providing feedback. This webinar is intended as a “refresher course” for experienced mental health professionals as well as a foundational course for those in the helping profession such as priests and deacons, youth ministers, and spiritual guides.
At the end of the presentation, participants will be able to:
- Explain effective empathy-building techniques including attending and listening, reflection of feelings, using open questions, and providing feedback.
- Discuss the purpose and advantage of using open-ended questions over close-ended questions.
- Demonstrate effective paraphrasing techniques.